interimmanagement
A successful Interim Manager can add value in a number of ways;
- to reverse a deterioration in KPI's
- as a 'fresh pair of eyes' to identify improvements to processes and procedures
- where there is insufficient time and resource internally to get the best from debt collection agencies and other third party suppliers
- as a mentor to younger managers who have not experienced a recession or downturn
- whilst recruiting to fill a permanent position
- as cover for maternity leave
- during a freeze on permanent staff recruitment
As a successful Head of Collections and Recoveries, Keith Ackerley has worked through a number of recessions and downturns. Why not let him assist your collections efforts during this difficult period?
Summary of experience
Managed both internal and outsourced collections teams of 100+ FTE.
Selection, negotiation and performance management of Debt Collection Agencies and other third parties.
Controlled substantial budgets (several million), and held responsibility for the negotiation of contracts and for capital expenditure.
Implemented and worked with a number of collections software systems, both bespoke and proprietary – CACS, Talleyman, Debt Manager, TietoEnator.
Has both sold and purchased debt. Carried out one of the UK’s first secondary debt sales.
Excellent ‘hands on’ knowledge of Consumer and Commercial lending, application and behavioural scoring, litigation, business planning and marketing, product development and vehicle disposal.
Has collected on all types of unsecured consumer debt, including sub-prime.
Strong Competencies
Strategic, analytical and conceptual thinking. Results focus, developing others, critical information seeking, initiative and organisational commitment.
